Data Privacy Policy

Effective Date: June 11, 2025

Your privacy is important to us. This Data Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.

  1. What We Collect

    • Email addresses for login and communication.
    • Organization and user metadata (e.g. display name, role, timezone, locale).
    • Installation and device metadata (e.g. machine ID, app version, OS version).
    • Stripe billing identifiers: customer_id, subscription_id, plan_id, invoice_id, and metadata like card_last4, bank_name.
    • Session and login tokens, expiration times, and login history (e.g. session_token, last_active_at).
    • Message and interaction logs (e.g. sent messages, replies, notifications).
    • We do not store passwords or full credit card numbers.

  2. How We Use the Information

    • To authenticate users via secure magic links and manage sessions.
    • To process billing through Stripe and manage subscriptions, plans, and invoices.
    • To personalize the experience based on user settings (e.g. language, timezone, shortcuts).
    • To track performance and ensure proper system operation and security.
    • We do not sell or share your personal information with third parties for marketing.

  3. Security

    We use industry-standard security practices, including encrypted communication (HTTPS), encryption at rest, role-based access control, and audit logging.

  4. Data Retention

    We retain billing and session data as required for legal or tax purposes. User accounts and their associated metadata may be deleted upon request or account closure.

  5. Your Rights

    You may request:

    • Access to the data we hold about you
    • Correction of incorrect data
    • Deletion of your user account and all associated data
    To make a request, contact us at [your email/contact form].

  6. Changes to This Policy

    We may update this policy from time to time. If material changes are made, we will notify you through your account email or via in-app notification.